Beijing XinQiao Hotel

Its a very nice hotel - the hotel staff is very cooperative and helpful. Overall a good experience and would probably stay another time too.

Thank you for making our stay so comfortable. The only 2 negative feedback is that 1) there are many smoking customers. I guess that is beyond the control of the hotel. We could smell the smoke from within our room for several nights. The staff helped to suggest opening the windows, and allowed us to change our room but that didn't help, I think there are too many customers disregarding the non-smoking policy. 2) the air-conditioning was too cold. When we asked for help, we were told the temperature was central controlled and couldn't be adjusted from within the room. However, the hotel did great at many other aspects. The location is wonderful, right at the doorstep of the train station (with line 2 and line 5) and walking distance (about 10min) to malls with supermarkets and the delicious 便宜坊烤鸭. The front desk gave us an option of an upgrade of room at a small fee, allowed us to see both rooms before we made our choice. Room service was wonderful, special mention of 党俊英 who was very attentive. I'm impressed she took notice of many details of our preferences, even the way I like my bed made. She helped with our requests of extra bottles of water, extra towels, and always asked what else we needed whenever we met her along the corridor. The hotel kitchen also sent up utensils when we needed them for our takeaway food. Breakfast could also be taken out when we didn't want to eat in the dining hall, they gave us takeaway boxes for us to pack what we wanted, they would also pack you breakfast if you didn't want to do it yourself. Overall a very enjoyable stay and we enjoyed our holiday. thank you all working at 新侨饭店！

Location was great. We came in by taxi when our flight arrived early hour in the morning, pleasantly surprised to have our room upgraded foc. Staff were all friendly & helpful in every way. On different days, they helped to book & buy tickets to various attractions, bcos our overseas phone numbers do not allow us to do so on wechat. We opted out of hotel breakast, there were really nice breakfast options just across the street. Thank you XinQiao!! We had a great stay!

Xinqiao hotel is well located with easy access to Beijing's metro and a short walk to local supermarkets, department stores, a first class bakery and many other essentials. The hotel's rooms are spacious, clean and the thermal spring water in the showers)baths make it a rejuvenating stay. The staff are friendly and if I ever visit Beijing again I will stay again.

Julia at the reception desk kindly helped me by making a reservation to go to Tiananmen Square. Such a reservation is required to visit the square and it can only be made if you have a Chinese phone number. Without Julia's help, I would not have been able to visit the square and the buildings there.